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--- troubleshooting [2023/06/02 14:23] – [USB Drive] tony
+++ troubleshooting [2025/01/24 17:11] (current) – [Config Files] tony
@@ Line 8: / Line 8: @@
   - **Problem**: Twiddler is non-responsive \\ **Solution 1**: Slide Power Switch on front of Twiddler to the Right. \\ **Solution 2**:  Battery is too low. Plug Twiddler into USB and charge the battery. [[getting_started#powering_up_the_twiddler_for_the_first_time|LED will be red while charging, green when complete]]. \\ \\
-  - **Problem**: Twiddler's LED is a dim red when plugged into USB and goes bright red when buttons are pressed. \\ **Solution 3**:  The internal battery has been dislodged.  Return for repair.
 ====Bluetooth====
@@ Line 21: / Line 20: @@
    - **Problem**: USB Drive mounts but is inaccessible. \\ **Solution 1** : Reformat the USB Drive.  Format in FAT with an allocation unit size of 512. (These are standard for FAT Formatting) \\
+====Config Files====
+   - **Problem**: Copy Config file to Twiddler but it is not being used. \\ **Solution 1** : After copying, disconnect the USB cable from the Twiddler to commit the copy to the Twiddler's storage. \\ **Solution 2** : check that the config version is compatible with the Twiddler firmware version. [[https://www.mytwiddler.com/doc/doku.php?id=twiddler_firmware|https://www.mytwiddler.com/doc/doku.php?id=twiddler_firmware
+]] \\ **Solution 3** : re-download file from Tuner. The Twiddler will ignore any config file that is corrupted and/or does not pass its initial validation check.  3 green LEDs will light up when changing config slots indicating that the Twiddler is using the built in default config.

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