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t4_troubleshooting

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t4_troubleshooting [2025/03/05 19:47] – [Bluetooth] tonyt4_troubleshooting [2025/03/05 19:50] (current) – tony
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   - **Problem**: Bluetooth performance low. \\ **Solution**:  RF performance is not guaranteed due to the variability of RF interference in each user's environment. Also, the performance of Bluetooth radios and antennas of host systems are also variable. If you are noticing a degradation of the Bluetooth performance try the following:    - **Problem**: Bluetooth performance low. \\ **Solution**:  RF performance is not guaranteed due to the variability of RF interference in each user's environment. Also, the performance of Bluetooth radios and antennas of host systems are also variable. If you are noticing a degradation of the Bluetooth performance try the following: 
 +    * Establish a clear line of site between the Twiddler and your host's Bluetooth Antenna.\\  PC Cases are excellent shields.
     * Charge the battery of the Twiddler.      * Charge the battery of the Twiddler. 
     * Move to a known "clean" RF environment and see if that solves the issue.      * Move to a known "clean" RF environment and see if that solves the issue. 
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     * Get closer to the Host's Bluetooth Radio.\\ \\     * Get closer to the Host's Bluetooth Radio.\\ \\
   - **Problem**: Bluetooth performance low while connected to USB C on host computer. \\ **Solution**: Use an extension cable to locate your external USB dongle away from the USB port on your host. [[t4_troubleshooting#usb_3_port|Click here for more information]]\\ \\   - **Problem**: Bluetooth performance low while connected to USB C on host computer. \\ **Solution**: Use an extension cable to locate your external USB dongle away from the USB port on your host. [[t4_troubleshooting#usb_3_port|Click here for more information]]\\ \\
-  - **Problem**: You can see the Twiddler in the Bluetooth Neighborhood but will not pair.\\ **Solution**: Remove the Twiddler from the host's Bluetooth table. THEN Erase the Twiddler's Bluetooth pair table by typing T14F4R.  You will also need to re-pair the Twiddler with any other device you have paired with in the past. \\ \\+  - **Problem**: You can see the Twiddler in the Bluetooth Neighborhood but will not pair.\\ **Solution**: Remove the Twiddler from the host's Bluetooth table. **THEN**, Erase the Twiddler's Bluetooth pair table by typing T14F4R.  You will also need to re-pair the Twiddler with any other device you have paired with in the past. \\ \\
   - **Problem**: You can pair the Twiddler in the Bluetooth Neighborhood but get a "Driver Error" once paired. Twiddler works fine if connected via USB. {{ https://tgimages.s3.amazonaws.com/twiddler/wiki/T4_BTDriverError.png }}\\ **Solution**:    - **Problem**: You can pair the Twiddler in the Bluetooth Neighborhood but get a "Driver Error" once paired. Twiddler works fine if connected via USB. {{ https://tgimages.s3.amazonaws.com/twiddler/wiki/T4_BTDriverError.png }}\\ **Solution**: 
     * Remove the Twiddler from your host's Bluetooth List.      * Remove the Twiddler from your host's Bluetooth List. 
t4_troubleshooting.1741204072.txt.gz · Last modified: 2025/03/05 19:47 by tony

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